{"id":1550,"date":"2023-02-04T15:15:25","date_gmt":"2023-02-04T15:15:25","guid":{"rendered":"https:\/\/kruce.es\/?p=1550"},"modified":"2023-11-03T10:29:36","modified_gmt":"2023-11-03T10:29:36","slug":"andrea-azkoaga-fidelizazioa-eta-cx-customer-experience-a-lantzen","status":"publish","type":"post","link":"https:\/\/kruce.es\/eu\/2023\/02\/04\/andrea-azkoaga-fidelizazioa-eta-cx-customer-experience-a-lantzen\/","title":{"rendered":"Andrea Azkoaga &#8211; Fidelizazioa eta CX (Customer experience-a) lantzen"},"content":{"rendered":"<div class=\"uk-column-span\">\n<p>Gure etxearen erreforma, gure etxearen dekorazioa,&#8230; emozioak dantzan egoten diren arloak dira.<br \/>\nBezero bakoitzak motibazio ezberdina, behar ezberdina, helburu ezberdina du, baina oso gutxitan kontatzen digu bezeroak benetan nahi duena atetik sartzen denean.<\/p>\n<p>Andrearen taldearekin <em><strong>CX (Customer Experience)<\/strong><\/em> tresna landu dugu. Tresna hau oso indartsua da gure bezeroak leialtzeko. Horretarako gure bezeroak ondo ezagutu eta nahi duten bezala tratatu behar ditugu. <strong>ENPATIA<\/strong>, <\/strong>GALDERA<\/strong> onak egitea eta <\/strong>ENTZUTE AKTIBOA<\/strong> lantzea dira hori lortzeko aliatu onenak.<\/p>\n<p>Gure bezeroak detalle txiki horiekin gozatzen baditugu, gure marka bakarra eta desberdina izatea lortuko dugu.<\/p>\n<blockquote><p>Gogoratu<em>: &#8220;Detalle txikiak dira diferentzia egiten dutenak&#8221;<em><\/p>\n<p>&nbsp;<\/p><\/blockquote>\n<div class=\"uk-column-span\"><a title=\"ANDREA AZKOAGA\" href=\"https:\/\/www.flickr.com\/photos\/194381152@N07\/albums\/72177720305320278\" data-flickr-embed=\"true\"><img loading=\"lazy\" data-src=\"https:\/\/live.staticflickr.com\/65535\/52633035813_062529c8bd_z.jpg\" alt=\"ANDREA AZKOAGA\" width=\"640\" height=\"480\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" style=\"--smush-placeholder-width: 640px; --smush-placeholder-aspect-ratio: 640\/480;\" \/><noscript><img loading=\"lazy\" src=\"https:\/\/live.staticflickr.com\/65535\/52633035813_062529c8bd_z.jpg\" alt=\"ANDREA AZKOAGA\" width=\"640\" height=\"480\" \/><\/noscript><\/a><script async src=\"\/\/embedr.flickr.com\/assets\/client-code.js\" charset=\"utf-8\"><\/script><\/div>\n<div><\/div>\n<div>\n","protected":false},"excerpt":{"rendered":"<p>Gure etxearen erreforma, gure etxearen dekorazioa,&#8230; emozioak dantzan egoten diren arloak dira. Bezero bakoitzak motibazio ezberdina, behar ezberdina, helburu ezberdina du, baina oso gutxitan kontatzen digu bezeroak benetan nahi duena atetik sartzen denean. Andrearen taldearekin CX (Customer Experience) tresna landu dugu. Tresna hau oso indartsua da gure bezeroak leialtzeko. Horretarako gure bezeroak ondo ezagutu eta [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":1544,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[69],"tags":[85,86,87,88,89],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.7.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Andrea Azkoaga - Fidelizazioa eta CX (Customer experience-a) lantzen - KRUCE. Produktibitate Komertziala<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kruce.es\/eu\/2023\/02\/04\/andrea-azkoaga-fidelizazioa-eta-cx-customer-experience-a-lantzen\/\" \/>\n<meta property=\"og:locale\" content=\"eu_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Andrea Azkoaga - Fidelizazioa eta CX (Customer experience-a) lantzen - KRUCE. Produktibitate Komertziala\" \/>\n<meta property=\"og:description\" content=\"Gure etxearen erreforma, gure etxearen dekorazioa,&#8230; emozioak dantzan egoten diren arloak dira. Bezero bakoitzak motibazio ezberdina, behar ezberdina, helburu ezberdina du, baina oso gutxitan kontatzen digu bezeroak benetan nahi duena atetik sartzen denean. Andrearen taldearekin CX (Customer Experience) tresna landu dugu. Tresna hau oso indartsua da gure bezeroak leialtzeko. 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